71 Games FAQ — All Your Questions, One Place

Only one account can be registered per mobile number. Attempting to create multiple accounts is a violation of our terms and may result in all associated accounts being suspended.

login page Go to the login page and click "Forgot Password?" Enter your registered mobile number and you'll receive an OTP. Verify the OTP and set a new password — the whole process takes under 2 minutes.

You can update your email and certain details yourself from Account Settings. However, changing your mobile number or full name requires assistance from the support team — changes are made after identity verification.

Go to Account Settings and select "Identity Verification". Upload photos of both the front and back of your National ID. Verification is usually completed within 24 hours. Withdrawal limits may apply until verification is done.

Yes, Responsible Gaming You can temporarily or indefinitely suspend your account using the Self-Exclusion or Cooling-Off Period options in the section.

You must be at least 18 years old to register on 71 Games. Any account found to belong to a minor will be immediately closed and the balance refunded.

First, make sure your password is correct. After 5 failed attempts, your account will be locked for 30 minutes. Try logging in with OTP instead. If the issue persists, contact support@71games.ws.

You can deposit directly via bKash, Nagad, and Rocket. Bank transfer is also supported. All methods credit your balance instantly.

The minimum deposit is just ৳200. That's all you need to claim your first deposit bonus and access all game types.

Deposits are usually credited within 2 minutes. If yours hasn't appeared, contact us via live chat or at support@71games.ws with your transaction ID — we'll resolve it within 15 minutes.

71 Games does not charge any fees on deposits. However, bKash or Nagad may apply their own service charges — this is subject to each provider's own policy.

Yes, Responsible Gaming You can set daily, weekly, and monthly deposit limits for free from the section. Limits take effect immediately.

Log in to your account → click Deposit → select bKash → enter the amount → send to 71 Games' designated bKash number → enter the reference number. Your balance will be updated within 2 minutes.

A single deposit can be up to ৳50,000. Monthly limits depend on your account's verification level — full verification unlocks higher limits.

Withdrawals to bKash typically take 2–5 minutes, Nagad 5–10 minutes, and Rocket 10–15 minutes. Slight delays may occur between midnight and 5 AM.

The minimum withdrawal is ৳500. If your balance is below that, play a little more before withdrawing. Bonus balance may be subject to separate withdrawal conditions.

First, check whether your account verification (KYC) is complete. Then confirm that the bonus rollover requirements have been met. If you're still stuck, contact support with your withdrawal ID.

Regular members can make up to 5 withdrawals per day. VIP members have a higher limit. A minimum 30-minute gap is required between each withdrawal.

71 Games does not charge any processing fees on withdrawals. However, bKash or Nagad's own cashout charges may apply.

Contact support as soon as you submit a withdrawal request. Cancellation may be possible before processing begins. Once processed, however, it cannot be reversed — so always double-check the number before withdrawing.

A single withdrawal can be up to ৳50,000. Verified accounts are eligible for a higher monthly limit. Learn more in the Terms & Conditions you will.

Register Complete the process and make your first deposit. A 100% welcome bonus will be added automatically — up to ৳5,000. A rollover requirement must be met before the bonus can be used.

Rollover is the number of times you must wager your bonus before you can withdraw it. For example: a ৳1,000 bonus with 10x rollover means you need to place ৳10,000 in bets before withdrawing.

When making a deposit or on the Voucher page Redeem your code from the voucher page. A valid code will automatically add the bonus to your account. Each code can only be used once.

Both you and your friend earn a bonus for every successful referral. Once your friend makes their first deposit, the referral bonus is added automatically. For the latest referral offer details, Promotions page view details.

A percentage of your weekly net loss is credited back as cashback every Monday. Cashback typically comes with lower rollover requirements.

Bonuses may be forfeited if used on restricted games, redeemed across multiple accounts, or if the rollover deadline has passed. Learn more in the Terms & Conditions read more.

slots, Live Casino (roulette, blackjack, baccarat), Sports Betting (cricket, football), virtual games, poker, and much more. Bets Page & Sports Page for more details.

Yes, all games on 71 Games use certified RNG (Random Number Generator) technology, ensuring every outcome is completely random. No manipulation is possible.

Yes, all games are mobile-optimized. Download App for a smoother experience. Works equally well on both Android and iOS.

Your session resumes automatically once the connection is restored. The outcome of any active bets is saved on our servers — your funds are safe. However, you may miss part of a live game session.

High Roller You'll find high-stakes games in this section. Any member with a fully verified account and sufficient balance is eligible to participate.

Yes, On the Sports page Live betting is available for cricket, football, tennis, and more. Odds update in real time as the match progresses.

Yes. 71 Games is a licensed platform. All data is protected with 256-bit SSL encryption. Payment details are never stored on our servers.

Go to Account Settings → Security → and enable "Two-Step Verification". You'll receive an OTP on your mobile at every login. This significantly boosts your account security.

Change your password immediately and log out of all devices. Contact us at support@71games.ws — we'll take swift action.

No. Privacy Policy Your information is never sold or shared with third parties. It is only disclosed when required by law.

Reset your password via OTP and immediately notify us at support@71games.ws. Your account will be frozen right away and an investigation will be launched.

Yes, we are strongly committed to responsible gaming. Tools including deposit limits, time limits, cooling-off periods, and self-exclusion are all available free of charge. More details Responsible Gaming page read more.